Monday, November 24, 2008

Frustration

Frustration: Health Insurance Company sends bill that says...Do not pay this, this will be drafted on November 25, 2008 from your bank account on file.

Double the normal amount

Because there is a past due amount

EVEN THOUGH IT IS AUTOMATICALLY DRAFTED EACH MONTH

How can you owe a previous amount when its drafted automatically?

When did I find this out? In the mail today on the 24th of November, remember its getting double drafted on the 25th.

Run inside and call the insurance company and I get this...

"Thank you for calling Mercy Health. All associates are busy with the lucky customer that called just before you. Please leave and message and will try our best to call you back."

What???????????

To be continued.

P.S. Frustration is also having KIDS fighting every FIVE SECONDS.

2 comments:

EmmaP said...

and why is it that the kids fight when you are already annoyed waiting ON HOLD??? Ugh! good luck!

Joanna said...

Give this woman chocolate - stat!

Either that or something strong to drink. Hope it turns out okay.