Frustration Continued

Ring Ring
"Good Morning, thank you for calling Mercy Health, how may I direct your call?"
"I would like to talk to someone in billing."
"Hold"
....
....
....
....
"You will need to call this 800 number....blah blah blah"

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Ring Ring ring ring
"Thank you for calling Mercy Health, you are a very important customer, press one if you are a policy holder, press 2 if you are an agent"
1
(Elevator COWBOY Music) Thank you for holding, we appreciate your patience, we are all currently engaged with other policy holders, again we value your patience.
More music
24.5minutes later I hang up.
Call that Arkansas Office again...
Same girl, same spill.
Call the 800 number again
17.3 minutest later I've decided to call the St. Louis office and this is what I get... Thank you for calling Mercy Health, where you are a valued customer, we are all currently busy now with the lucky customer that called just before you did. Leave you name and number and we will try our best to call you back.
What?
Furiously I dial again and put on speaker phone so that all the office may hear this wonderful recording and FORTHELOVEOFPEANUTBUTTER a real live person, Brandi.

Brandi informs me that there was a malfunction with the NEW COMPUTER program and no one's October payment went through. I tell her that the woman at the bank said my payment got drafted, she said get proof. Okey dokey I will. By the way I held for 41.8 minutes on the 800 number to FINANCE and no one answered the phone. Then I called your number and got this recording...I repeated it...she said HOW EMBARRASSING, Oh, I'm so sorry.

Bank: Wrong, it wasn't drafted, she was reading where I deposited that money.

Um, I think I spent it. Oops.

Joanna at Bugs In My Teeth...I'll take that chocolate

Emma, the kids always fight when you are frustrated or talking on the phone, its like THEIR JOB or something. I daily wish 13 kids for each of them. I'll be moving to Dubai (look it up, it sounds great!) where they can't find me.

Dubai

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Retraction. I will not be going to Dubai. $2,450.31 A NITE just to stay in the Hotel there. I guess I just hide at Wal-Mart.